This article refers to QuickBooks Online Learn how to resolve data damage on your company file. If you suspect data issues with your company file, the steps in this article can help you resolve minor data problems. Step 1: Run the Rebuild Data utility The first thing you will need to do is run the rebuild data utility: • Go to the File menu, then select Utilities and Rebuild Data. • On the QuickBooks Information window, select OK. Follow the prompts to save a backup. (Note: Your computer may display QuickBooks is not responding. The cash basis of accounting is commonly used by small businesses that are not publicly traded. True What screen element displays the QuickBooks edition in which you are working? While using QuickBooks, if you get error messages such as “QuickBooks won’t open your company file” or Open the file with the same QuickBooks version that last opened it. Try Stellar Repair for QuickBooks Software to Troubleshoot this Issue. This software recovers all the information hosted in. However, as long as you can see your mouse cursor move, Rebuild is still ongoing. Wait for it to complete.) • Select OK when you see Rebuild has completed. Step 2: Run the Verify Data utility The next thing to do is run the verify data utility: • Go to the File menu, then select Utilities and Verify Data. • If you see QuickBooks detected no problem with your data, select OK. You may continue using your company file. • If Verify finds an issue with your data, you will be prompted to Rebuild Now or View Errors. Select Close, then perform either of the following: Review Last Verify/Rebuild • On the Product Information window, (press F2or CTRL+1 on your keyboard) select Review Last Verify/Rebuild. • Find the error in the results screen. Review QBWin.log Are you comfortable comfortable reviewing the QBWin.log or the QuickBooks.log file? If so follow these steps. If not, contact support for additional help. Note: If you are working with a support agent, go to the Tech Help window (press F2, then F3 on your keyboard). Go to the Open File tab, highlight the log file, then select Send log files to Intuit support. This will send the file to a repository that will enable the support agent to view your log files. • Check the log file. • Windows: Search (press Ctrl+F on your keyboard) for Begin Verify, then locate the most recent file (logs are in date order with the latest at the bottom). • Mac: Scroll all the way to the bottom for the most recent Verify information • Find the line that contains the LVL_ERROR, then search for it in the check. ( Note: Errors within both the Windows and Mac log files might not be exactly the same but are presented in the same format.) Additional data damage troubleshooting for Mac Re-sort lists puts your records back in order. If you have manually changed the order of a list, re-sorting it will undo your changes. Identify problem transactions using reports Run the Balance Sheet in Cash and Accrual Basis • Go to Reports menu, then select Company & Financial, then Balance Sheet Detail • Select Options, then choose either Accrual or Cash for the Report Basis.If the total assets does not equal the liability and equity in each report, determine the transaction causing the problem., then delete and re-enter the transaction. Compare the Account report totals to balances on the Chart of Accounts • Compare the total in the Open Invoices report ( Reports menu, Customers & Receivables, Open Invoices) to the Accounts Receivable balance on the Chart of Accounts. Download mac os x 10. • Compare the total in the Unpaid Bills report ( Reports menu, Vendors & Payables, then Unpaid Bills Detail) to the Accounts Payable balance on the Chart of Accounts.If the total does not match the balance, check the transaction causing the problem., then delete and re-enter or modify the transaction.
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